Notes on Covid19

ACCSA is not mandated to stipulate practice requirements for CCSs in Australia. The Association will be facilitating practice sharing and problem solving sessions for all affiliated services for the duration of the pandemic. All services are asked to seek the most recent and best advice available from state/territory and federal health departments when making decisions about service delivery status. It is also suggested that the CCS Guiding Principles Framework for Good Practice (2018) be referenced – particularly in regard to safety and safe environments. CCSs, referrers and family members may want to access This Guide from the Family Law Council for separated parents during Convid19.

CLICK HERE to download the CCS and Virtual Visits info sheet.

CLICK HERE to download Communicating With Children About Covid19

CLICK HERE to download Video Chat Activities With Children

CLICK HERE to download COVID-19 and Separated Families 2020

ACCSA is a non-profit Association that promotes the need for the compulsory accreditation of all Children’s Contact Services (CCS), delivers and supports sector specific training, fosters information sharing and networking and advocates for increased resourcing for CCSs.

The Association is voluntary and independent.

The Association’s current activities include lobbying for the regulation and accreditation of both funded, full fee paying and privately operated CCSs, development and provision of CCS specific training,  the facilitation of national conferences and the upkeep of a comprehensive, information based website for members, subscribers, those who refer to a CCS and those needing to use a service.

As of March 2021 all funded, privately operated and full fee paying CCSs are eligible to become affiliates of ACCSA.

Affiliation means that the service supports and endorses ACCSA’s objectives – affiliation does not denote that the affiliated service maintains practice standards according to any codes, standards or frameworks that the association has previously developed (i.e. ACCSA does not accredit, regulate, monitor service delivery quality or process complaints).

ACCSA fully supports the establishment of a National CCS Accreditation system as per Recommendation 54 of the Australian Law Reform Commission’s Review of the Family Law System.


ACCSA Affiliated Services:

  • Are listed on the ACCSA Online CCS Directory – now in the public domain on the ACCSA website
  • Can participate in operational and practice based national teleconferences
  • Receive ACCSA newsletters
  • Have access to feedback and input from experienced CCS practitioners when requested
  • Have access to resources and publications in the login area of the ACCSA website
  • Receive discounted rates to ACCSA Forums

CLICK HEREfor funded, private and fee-paying CCSs to join as Full Affiliated Services in 2021

CLICK HERE – for individuals to be a Website Subscriber in 2021


The Australian Children’s Contact Services Association’s “CCS Regulation Campaign” sees the assurance of a better quality and more uniform practice being achieved through two major steps:

Step A – The development, implementation and maintenance of a  CCS Accreditation System that is based upon the operational standards articulated in The Children’s Contact Services Guiding Principles Framework for Good Practice (2014)

Step B – The implementation of regulation that requires the Courts and others, such as Family Dispute Resolution practitioners, to only order or refer families to accredited CCSs

ACCSA has advocated the need for the regulation of all Children’s Contact Services for a number of years and it’s campaign has now been endorsed via Recommendation 54 of the Australian Law Reform Commission’s Review of the Family Law System, which calls for the establishment of a national accreditation system for CCSs and for it to be an offence to provide service without being accredited – this mirrors the submissions made to the Review by ACCSA.

The following articles illustrate  parts of the association’s campaign over the past 8 years :

Click here to access the Australian Family Law Commission’s Review of the Family Law System, which includes Recommendation 54 – that all CCSs be accredited under the Family Law Act

Click here to read the article “Children’s Contact Services: ACCSA Seeks Regulation”

Click here to read ABC News article circa April 2019.