ACCSA is a non-profit Association that promotes both the analysis of and the professionalisation of the Children’s Contact Services sector in Australia.

The Association is voluntary and independent.

Only federally funded Children’s Contact Services that operate under government oversight  are eligible for membership of ACCSA. Government funded services are required to operate according to the Children’s Contact Services Guiding Principles Framework for Good Practice (2014) as a part of their funding agreement. Member services also agree to self-regulate according to the ACCSA Standards (2008) and the ACCSA Code of Ethics (2009).

The Association’s current activities include lobbying for the regulation of both funded and privately operated CCSs, development and provision of CCS specific training,  the facilitation of national conferences and the upkeep of a comprehensive, information based website for members and subscribers.

Privately owned and operated Children’s Contact Services are not currently eligible for ACCSA membership.


Become an ACCSA Member or Supporter to access a range of information and resources via the login protected area of this website. This includes the CCS Online Directory, ACCSA Standards, ACCSA Operational Manual, CCS Proforma Documents, ACCSA Newsletters and links.

ACCSA Membership is currently available to services funded by the Attorney General’s Department under the Family Relationships Services Program – these services are bound by specific conditions of operation and administrative processes that includes a defined and compulsory complaints process that renders each service accountable and subject to sanctions. ACCSA Member Services have access to the resources available in the Association’s password protected website area and voting rights at the Annual General Meeting.

ACCSA Supporter 2018 is afforded to individuals who support ACCSA’s regulation campaign and the aims of the Association. Supporters regard the implementation of a regulatory framework for all CCSs as essential to serving the best interests of the child when there is a requirement to use a Children’s Contact Service. ACCSA Supporters have no voting or Board membership options but are afforded access to the Association’s website information area, newsletters and regulation campaign updates.

Website Subscribership for 2019 will be available later this year and will enable individuals to access a range of CCS specific resources including publications, manuals, readings, a comprehensive CCS Online Directory, online training and webinars. This will replace the ACCSA Supporter category in 2019.


Click here to join ACCSA as either a CCS Service Member 2018 (for government funded CCSs) or as an ACCSA Supporter 2018.



The Australian Children’s Contact Services Association’s “CCS Regulation Campaign” sees the assurance of a better quality and more uniform practice being achieved through two major steps:

Step A – The development, implementation and maintenance of a  CCS Accreditation System that is based upon the operational standards articulated in The Children’s Contact Services Guiding Principles Framework for Good Practice (2014)

Step B – The implementation of regulation that requires the Courts and others, such as Family Dispute Resolution practitioners, to only order or refer families to accredited CCSs

ACCSA has advocated the need for the regulation of all Children’s Contact Services via the publication of an article in the Australian Institute of Family Studies newsletter.

Click here to read the article “Children’s Contact Services: ACCSA Seeks Regulation”



The Australian Children’s Contact Services Association has produced a CCS FACTS SHEET and a CCS REFERRERS CHECKLIST for those referring to or needing to use a Children’s Contact Service. Just click on the link below to download a copy of each:

CCS Fact Sheet

CCS Checklist